Computype, Inc. Standard Sale Terms And Conditions.

Offer and Acceptance.

This document is an offer to enter into an agreement. For an effective agreement to be reached, a duly authorized agent of Purchaser must accept all of the terms and conditions set forth below, none of which can be altered or amended without Computype’s prior written agreement.

Quotations and Prices.

Computype shall have the right, in its sole discretion, to adjust the price of its products and/or services.  Prices are subject to change without notice and orders calling for future delivery will be billed according to the price in effect at the time of delivery. Shipping and handling charges shall be added to the purchase price and shall be paid by Purchaser unless otherwise agreed.  Oral quotations will not be honored by Computype and written quotations will automatically expire ninety (90) calendar days from the date issued and are subject to earlier termination by written notice.

Payment Terms.

The net amount of each invoice is due in full, within thirty (30) days of date of invoice. If, in Computype’s opinion, the financial condition of the Purchaser at any time does not justify continuance of production or shipment on the then existing payment terms, Computype may amend the payment terms, including the requirement of advanced, full or partial payments. A 1½% interest charge per month will be charged on past due accounts, to the extent permitted by law. 


All present or future sales, use, revenue, excise or other taxes applicable to the products or equipment which are the subject of this Agreement shall be added to the purchase price and shall be paid by Purchaser, unless Purchaser provides Computype with a tax exemption certificate acceptable to the relevant taxing authorities. 


Both the method and the route of shipment are at the discretion of Computype, unless Purchaser supplies explicit instructions to the contrary. All insured shipments will be made at Purchaser’s expense. Identification of the products or equipment to the agreement and the risk of loss will pass to Purchaser at the time of delivery to the carrier.


After Purchaser places an order which is accepted by Computype, Purchaser may cancel the order only with the written consent of Computype. Upon such cancellation, Purchaser shall pay or reimburse Computype for all of Computype’s costs, expenses and its loss of profit which resulted from the cancellation of the order. 


Returns shall follow policies described in the sections titled “Product Limited Warranty” and “Equipment Limited Warranty”.

In the event standard stocked (non-custom) Computype products are purchased directly through via Computype’s eCommerce portal the following returns policy applies:

All Computype products sold directly through have full satisfaction guarantees. If you are not completely satisfied with your purchase for reasons not related to the performance or quality of our products, return it within 30 days for a full refund or replacement.

A 10% restocking fee is applicable for returns not related to the performance or the quality of our products. The following conditions apply to all returns: (i) All returned Products must be in salable condition, unused and in the unopened package and/or carton in which originally purchased; (ii) Custom Products and discontinued Products are not eligible for return; (iii) Credit will be issued at Computype’s original published price under the price break for the quantity of product originally purchased; and (iv) All returns must be shipped freight prepaid by the Customer.

We do not accept returns on opened software or hardware.

To return an item, please contact Computype Customer Service to obtain a Return Merchandise Authorization (RMA) and further return instructions.

No returns will be accepted without proper authorization. Computype reserves the right: (i) To return to the Customer at the Customer’s cost the returned Product which in Computype’s sole discretion does not meet acceptable physical condition standards; and (ii) to request proof of purchase for returned Products.

Special Orders and Indemnity.

To the extent of the law, if any product or equipment is manufactured and/or sold by Computype to meet Purchaser’s particular specifications or requirements and is not part of Computype’s standard offered line to the trade generally in the usual course of Computype’s business, Purchaser shall defend, protect, and save Computype harmless against all suits at law or in equity and from all damages, claims, and demands for actual or alleged infringement of any United States or foreign patent and Purchaser shall, at Computype’s request, defend any suit or actions which may be brought against Computype for any alleged infringement because of the manufacture and/or sale of any such product or equipment.


Purchaser acknowledges and agrees (i) that all software products, provided by Computype, are being licensed and not sold for Purchaser’s use, (ii) that the words “purchase,” “sold” or similar words are intended to, and are agreed to mean “license” and (iii) that Computype retains ownership of and title to all software products provided to Purchaser, notwithstanding any contrary language in the agreements between the parties. Computype hereby grants Purchaser a nonexclusive, royalty free license of the software products which Purchaser agrees to use, operate and process only with equipment purchased by Purchaser from Computype. 

Governing Law and Venue.

This Agreement shall be governed by and construed under and in accordance with the laws of the State of Minnesota, United States of America (without regard to conflicts of laws principles). The venue of any legal action arising out of this Agreement shall be the Federal or State Courts located in Hennepin or Ramsey County in Minnesota, U.S.A.

Equipment Limited Warranty.

Computype warrants to Purchaser that in normal and contemplated use and service, the equipment (with the exception of parts supplied by another vendor) purchased from Computype will be free from defects in material or workmanship for a period ending (i) ninety (90) days from the date of original shipment by Computype, or (ii) upon the expiration of the time specified with respect to a particular item, whichever is applicable. Subject to the conditions and exclusions contained in this document, Computype will, at its option, either repair or replace any defective equipment or part thereof, or refund the purchase price of the defective equipment. Parts, devices or equipment which are supplied by vendors other than Computype, shall carry only the applicable warranties and limitations provided by the relevant vendor. Expendable and/or consumable items or parts included with the equipment are not covered under this limited warranty. This limited warranty does not cover equipment which has been misused, altered, neglected, handled carelessly, or used for purposes other than its intended purpose. This limited warranty also does not cover loss or damage resulting from any casualty loss or from unauthorized use or service. Under no circumstances shall Computype be liable for consequential or other damages, losses, or expenses in connection with or by reason of the use or inability to use the equipment purchased for any purpose.

Equipment Warranty Service Procedures.

If a defect should appear during the warranty period, Purchaser should promptly call Computype Customer Service. Customer Service will advise Purchaser to return the equipment or propose a schedule for on site repair. If applicable, a return authorization number will be assigned and Purchaser shall return the defective equipment, freight and insurance prepaid, in the original shipping container, to Computype, Inc., 2285 West County Road C, St. Paul, Minnesota 55113 -2567, or to another designated service location. All returned defective equipment must be accompanied by a written statement including: the name of Purchaser’s contact; a detailed description of the problem(s); examples when possible; the return authorization number; and the action desired. Computype shall not be responsible for any loss or damage incurred in shipping. Any warranty work to be performed by Computype shall be subject to Computype’s confirmation that the equipment meets Computype’s warranty requirements. If a defect is covered by this limited warranty, the repaired or replaced equipment will be returned to Purchaser at Computype’s cost. Following a warranty repair or replacement, this limited warranty shall continue in effect until the end of the original warranty period or for sixty (60) days after the repair or replacement, whichever is later.

Product Limited Warranty.

Computype warrants to Purchaser that in normal and contemplated use and service the products purchased by Purchaser (“products” includes components, consumables and similar materials, but excludes equipment) shall be free from defects in material or workmanship for a period ending (i) 180 days from the date of original shipment by Computype, or (ii) upon expiration of the time specified with respect to a particular product, as applicable. Subject to the conditions and exclusions in this document, Computype will, at its option, repair or replace any defective product, or refund the purchase price of the product . Under no circumstances shall Computype be liable for consequential or other damages, losses, or expenses in connection with or by reason of the use or inability to use the product purchased for any purpose.

Product to Conform to Sample.

In the event Computype provided Purchaser with a sample or model of the product, the product delivered to Purchaser is guaranteed to conform to the sample or model identified on the purchase document which has been accepted by Computype, in all material respects.

Product to Conform to Specified Standards.

In the event standards for the product are specified on the purchase document accepted by Computype, the product delivered to Purchaser is guaranteed to conform to the specified standards until expiration of the period of time described in the section titled “Product Limited Warranty.” In the event that Computype is a subcontractor for a component of a customer’s product for resale that requires regulatory compliance, obtaining that compliance is the responsibility of the customer.

Product Warranty Service Procedures. 

If within the Product Limited Warranty period, any product proves defective due to defects in material or workmanship, or fails to meet the written specifications as described in this Agreement, or (if applicable) fails to conform to the sample Computype provided to Purchaser, Purchaser shall promptly notify Computype as soon as reasonably practicable. The notification shall be in writing, or confirmed in writing within the Product Limited Warranty period. Within a reasonable time, Computype may either replace the product or refund the purchase price. Computype may require return of the defective product prior to refund or replacement.

Exclusion of Warranty of Fitness for any Purpose. 

Computype makes no warranty as to the suitability or fitness of any of its equipment or products for any particular purpose specific to the Purchaser. The Purchaser is solely responsible for the selection, use, efficiency, fitness and suitability of Computype’s equipment and products. The Purchaser assumes all risks and liabilities in connection with the use of Computype’s equipment and products.

Limitation to Amounts Paid.

Computype’s liability, if any, to Purchaser or to the customers of Purchaser or any other person under this limited warranty shall in no event exceed the total amount paid to Computype by the Purchaser for defective or nonconforming equipment or product.

Limitation of Liability for Consequential and Similar Damages. 

In no event shall Computype be liable to Purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Computype’s equipment or products, or the performance or non-performance of the equipment or products, even if Computype has been advised of this possibility.


In the event any implied warranties (including, but not limited to the implied warranties of merchantability and fitness for a particular purpose) are found to exist, such warranties are limited (i) in duration to the period of the limited warranties set forth in this document, and (ii) in amount to the total amount paid to Computype by the Purchaser for the product or equipment in question. (Some States do not permit the exclusion of incidental or consequential damages, and in those States the foregoing limitation may not apply. The limited warranties as set forth in this document give the Purchaser specific legal rights, and the Purchaser may have other legal rights which vary from State to State.)

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